I dealt with Maggie, who was fast at processing orders, but disappeared completely if you needed after sales advice. I was very patient, and waited many days for technical support and advice with faulty items, yet no response was given. Maggie would instead proceed to mock me, by sending crying emojis, or say “clean brush” after I had already told her that the brushes were clean and provided photographic evidence and video evidende.

Dishonest company that offers no after sales support or advice, then also proceeds to mock you and make fun of your request for help. The product has a medium to high return rate, and they offer zero support when things go wrong. I have to recover my funds using Alibaba Trade Assurance.